1. Information We Collect
We may collect the following categories of information:
- Contact information (e.g., name, phone number, email address).
- Lead form details you submit (e.g., requested services, preferences, appointment selections).
- Communication data (e.g., SMS messages or emails you send to us, support requests).
- Usage data (e.g., pages visited, time on site, device/browser information, IP address).
2. How We Use Your Information
We use your information to:
- Provide services you request (including lead delivery, CRM access, support, and scheduling).
- Communicate with you about your account, orders, updates, and support.
- Send messaging you’ve consented to receive (service-related and/or marketing, depending on your opt-in).
- Improve our website, offers, and customer experience.
- Prevent fraud, maintain security, and enforce our policies.
3. SMS & Messaging Consent
If you opt in to receive text messages from us, message frequency may vary and message & data rates may apply. You can reply STOP to opt out and HELP for assistance. We do not sell or share your mobile number for third-party marketing.
We may send messages that are:
- Service-related (e.g., appointment confirmations, follow-ups, updates, notifications).
- Marketing/promotional (e.g., offers, educational content, product updates) only if you specifically consent.
4. Information Sharing
We may share information only as needed to operate our services, for example:
- Service providers (tools that help us run our website, CRM, analytics, communications, and scheduling).
- Legal/compliance if required to comply with laws, regulations, or lawful requests.
- Business transfers if we are involved in a merger, acquisition, or asset sale (with appropriate protections).
We do not sell your personal information or share your mobile information with third parties for their marketing purposes.
5. Cookies & Analytics
We may use cookies and similar technologies to remember preferences, understand performance, and improve user experience. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data from unauthorized access.
7. Data Retention
We retain personal information only as long as necessary for business, legal, and compliance purposes, then delete or anonymize it when feasible.
8. Your Choices & Rights
Depending on where you live, you may have rights such as:
- Requesting access to the personal information we hold about you.
- Requesting correction or deletion of your information.
- Opting out of marketing communications at any time.
To request changes, contact us using the information below.
9. Children’s Privacy
Our services are intended for adults. You must be at least 18 years old to use our services or receive messaging.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will post updates on this page and revise the effective date above.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact:
- Email: [email protected]
- Address: 447 Broadway, 2nd Floor, New York, NY 10013